Diversity & Inclusion @ Work

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Overview

Workplace Diversity & Inclusion Training provides participants with a thorough understanding of their role in creating and promoting a safe and welcoming work environment for colleagues and customers. Ensuring that a corporate organization is aware of cultural and organizational bias can provide the foundation for a diverse and inclusive workplace. Employers have a responsibility to create and promote a diverse and inclusive workplace, but what’s more, there is strong evidence to suggest that workplaces that not only participate in, but adopt and encourage diverse and inclusive workplaces have better economic standing and revenue.

Course objectives:

By the end of this training course participants will be able to:

  • Identify their own biases related to diversity and inclusion.
  • Understand and be able to articulate the difference between diversity and inclusion.
  • Understand and create a plan for adopting and incorporate diversity and inclusion in the workplace.
  • Identify situations in which further discussion and planning needs to take place in their own workplaces related to diversity and inclusion.
  • Create a plan for taking action after completion of the training.

Outline of topics:

 

Module 1

Introduction to Diversity & Inclusion:

  • Review of Objectives/ Logistics of Workshop.
  • Difference between diversity and inclusion.
  • Activity: Identify opportunities to foster diversity and/or inclusion in the workplace.

Module 2

Understanding Diversity at a Deeper Level:

  • What is diversity and how does it apply to the workplace?
  • Activity: How to begin developing a diverse workplace today - actions to take.

Module 3

Understanding Stereotypes in the Workplace:

  • Identifying your own stereotypes.
  • Activity: Review of case studies to identify stereotyping issues in the workplace.
  • Working with biases in the workplace.

Module 4

How to Break Down the Barriers to become Diverse and Inclusive:

  • Identify barriers and biases.
  • Activity: How to develop solutions with stakeholders in order to overcome biases in the workplace.

Module 5

Improving Communication Skills in the Workplace:

  • Verbal communication cues and triggers.
  • How to listen effectively.
  • Activity: Review of case studies to identify verbal triggers for inclusive behaviour in the workplace.

Module 6

How to Improve Non-Verbal Communication Skills in the Workplace:

  • Taking ownership of your communication skills.
  • How to read others’ communication skills.
  • Activity: Why you shouldn’t rely on non-verbal communication during job interviews.

Module 7

Sensitivity in the Workplace:

  • How much is too much?
  • Where do you draw the line?
  • Activity: Accomodation in the workplace.

Module 8

Discrimination and How to Handle it:

  • What to do if you experience discrimination or have to facilitate issues related to discrimination.
  • Strategies to prevent discrimination.
  • Activity: Identify instances of discrimination and create plans for prevention and reconciliation.

 

Module 9

Managing Discrimination and Inclusion Complaints:

  • Gather the facts.
  • Determine solutions for a positive outcome.
  • Activity: Review of sample sheets and conducting interviews.

 

Module 10

Conclusion and Overview:

  • Review of Modules.
  • Creating a plan for workplace diversity and inclusion goals.
  • Activity: Discuss and create takeaways for action items.

 

Benefits of a Workplace Stress Management

Benefits of a Workplace Stress Management - Increased Clarity and Focus

Benefits of a Workplace Stress Management - Lower Absenteeism

Benefits of a Workplace Stress Management - Higher  productivity

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Benefits of a Workplace Stress Management - Happier at home and at work

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Richard is a personal performance specialist and Ireland’s leading specialist in personal and work related stress.

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